Using scan to validate allows you to get a discount for your parking without using the app.
To validate your parking session, follow the below step-by-step instructions.
Validation not working? If the QR code won't scan or the validation page isn't responding, the issue is likely with the site's equipment. Contact the parking site operator directly — you can find their details in your confirmation email or by tapping More Info on the site in the app.
Step-by-step instructions
Scan the validation code at the validation location.
Option 1
Info
If you already started a paid parking session. You can find your session by searching for your plate or email.
Search for your plate or email to find your session.
Click validate to apply your discount.
Option 2
Info
If you have not started a session, you need to confirm your details to claim the validation.
Click start parking now.
Enter your email and plate details.
Select your parking time.
Complete your session.
If payment is required select pay now and enter your payment details.
If no payment is required, select start parking.
Frequently asked queries
What happens if I cannot find my session?
Check the plate or email matches the details you entered on your original session. You can see these details on your receipt. If you have a session in the app, you can update the plate on your session if this is incorrect.
What happens if my session has expired?
Contact the onsite parking team.
What should I do if I didn’t start a session?
You can start a session by clicking start parking now.
I'm using the web, not the app — can I still validate?
Yes. Scan-to-validate works in a web browser without the app. After scanning the QR code at the validation point, you'll be taken to a web page where you can search for your session by plate or email and apply the validation. You don't need to download the app.