If you made a booking through the app, you can update the plate associated with it at any time before your session. This is to ensure you get access to gated sites or avoid a ticket at ungated locations. Note: plate updates are only available for app bookings. If you entered the wrong plate on a webpay or scan-to-pay session (payforyourparking.com), the plate cannot be updated — see the note below.
Step-By-Step Instructions
In case you change your vehicle or want to move an app booking to a different vehicle, follow the step-by-step guide below:
Tap Bookings in the menu
Tap change plate on the booking
In the plates view
if you have already loaded your updated plate, tap the new plate.
Otherwise, tap add a new plate
enter the new plate number, country and whether you want to enable gate opening.
tap add plate
Check your booking details have been updated.
It takes up to a minute for the new plate to be register on our cameras, please wait at least one minute prior to entering the facility to ensure that the booking is synced.
Entered the wrong plate on a webpay or scan-to-pay session? Plate numbers cannot be updated for sessions started on payforyourparking.com. If you entered an incorrect plate, please contact the parking site operator directly — their details are in your confirmation email. They can review the session and correct it on their end.